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Ask me anything

Ask me how AI can help your business.

AI can be confusing when you have a business to run. Tell me how your week really goes and I’ll show you where it would save you time, or fix something that keeps going wrong. If it’s worth building, I build it myself.

Ask me anything

The first 30 minutes are free.

Ask a chatbot how AI can help your business.

It has never seen your business, so it gives you the list it gives everyone. Press regenerate as often as you like.

How can AI help my business?

Great question! AI can transform the way your business operates. Here are some key ways it can help:

It says that to everyone.

  1. 🤖 Customer service chatbots: Provide 24/7 support and answer common questions instantly.

  2. 📊 Predictive analytics: Use your data to forecast trends and make smarter decisions.

    Which data? It hasn’t asked.

  3. ✍️ Content creation: Generate blog posts, social media and marketing copy at scale.

    “At scale” is how you get slop. Blog at scale and Google throttles your site.

  4. 🎯 Personalised marketing: Tailor emails and offers to each customer’s preferences.

  5. ⚙️ Workflow automation: Automate repetitive tasks to save time and reduce errors.

    Which tasks? It can’t say.

By embracing AI, you can stay ahead of the competition in today’s rapidly evolving landscape. Would you like me to create a step-by-step AI roadmap tailored to your business?

Tailored to what? It hasn’t asked what you do.

I can’t answer that until I’ve seen how your week runs.

That’s the first call

How I get to know your business on the first call.

“Walk me through last Tuesday.”

That’s usually my first question. You tell me how an ordinary day went while I take notes, then I tell you where I’d start. Here’s what my notes look like for four kinds of business.

Last Tuesday

  1. 6:30 On site. Forty photos across three phones. All the proof, and nobody can find it.
  2. 8:15 Client rang to ask if the tiling’s done. Had to ring the site to find out. Third time this week.
  3. 10:00 Agreed a change with the client on site. Nothing in writing. Who remembers what was agreed?
  4. 12:30 Found out a subbie’s insurance ran out last month. By accident.
  5. 3:00 Ordered materials for next week.
  6. 8:30 pm Wrote up the site diary from memory. From memory?

Where I’d start

  1. Every phone’s photos land in one place, sorted by job and room. The site diary writes itself from them. You already take the photos.
  2. Each Friday the client gets this week’s photos and a short update, written for them. Fewer calls asking if it’s done.
  3. Say the change into your phone on site. It comes back as a written variation the client signs.
  4. Insurance and licence dates read off the certificates, with a reminder a month out.
  5. An AI project management app. You’d still be the project manager.

Last Tuesday

  1. 6:00 Ordered milk, bread and produce on gut feel. Based on what?
  2. 9:30 Two-star review on a delivery app. Cold chips. Same as last Friday’s.
  3. 11:00 Rained all morning. Half the tables empty. The forecast knew.
  4. 2:30 Threw out six kilos of food. Paid for it twice.
  5. 4:00 Wrote tomorrow’s specials board.
  6. 9 pm Scrolled through the delivery app messages. Nobody reads these properly.

Where I’d start

  1. Every review and delivery message read for you. Once a week, one line on what people keep saying. The chips go cold on the delivery run.
  2. Tomorrow’s order suggested from what you actually sold, the forecast and what’s on nearby.
  3. The kitchen says what went in the bin and the ordering learns from it.
  4. A chatbot taking bookings. Your regulars ring. Keep the phone.

Last Tuesday

  1. 7:45 Eleven patients booked. Two didn’t show. Both regulars.
  2. 10:00 Typed notes between patients. Running twenty minutes late. Every day?
  3. 1:00 Wrote a letter back to a GP. Half an hour each.
  4. 3:30 Printed the same exercise sheet for the fifth time today. Same sheet, five different people.
  5. 5:00 Cleaned the rooms.
  6. 7:30 pm Finished the notes at home. Again.

Where I’d start

  1. Talk through the session at the end, with the patient’s OK. The note comes back in your format to check and sign. Out of the room on time.
  2. The GP letter drafted from that same note.
  3. Each patient’s exercise sheet written for them, in words they’ll follow, with their own goal at the top.
  4. Reminders sent when each patient actually reads their messages. Not AI. Better timing.
  5. An AI that diagnoses from symptoms. That’s your job, and it should stay yours.

Last Tuesday

  1. 8:00 Twenty emails asking where an order is. The tracking already knows.
  2. 10:00 Wrote listings for twelve new products, then again for each marketplace. Same product, three times.
  3. 1:00 Five returns. Four of them the same dress. Why that one?
  4. 3:00 Packed orders.
  5. 4:30 Checked a competitor’s prices by hand. Every week?

Where I’d start

  1. Every return reason and customer message read together, to find out why things come back. The size chart for that dress runs small.
  2. Order questions answered from the tracking, straight away. Anything odd comes to you.
  3. One set of photos and notes becomes a listing for each marketplace, in your voice.
  4. Competitor prices checked every morning. You only hear about the changes that matter. Mostly not AI.
  5. AI product photos. People send back what doesn’t look like the photo.
Walk me through yours

What people worry about before they ask.

If yours isn’t here, ask me. It’s free either way.

What does asking cost?

Nothing. Thirty minutes, and you can act on what you hear without spending anything else. If work makes sense afterwards it gets priced in writing before it starts.

I’m not sure I know enough to ask a sensible question.

That’s fine. Describe your week and where it gets frustrating. Working out the question is part of it.

Are we going to be sold a build?

The first job is working out what would help. It might be a setting in a tool you already own, a new subscription or a build. You see what each would cost before you choose.

We’re not ready to spend anything yet.

Then don’t. You might leave with two things you can go and do yourself that week. Ask again when something is worth paying for.

What if our records are a mess?

Show me a sample of what you’ve got. We’ll work out what’s needed and whether cleaning it up should come before any automation.

We’re already halfway into something. Too late to ask?

No, a second opinion is a good reason to ask. Bring what you’ve been offered or what you’ve built so far.

Do we have to get on a call?

No. Write the question in the form below and I’ll answer by email. If a paragraph answers it, that’s all you’ll get.

What do you want to know about AI?

Ask me anything, however basic. The first 30 minutes are free, and you can use the answer without hiring me.

Optional. Include these if you want the free audit.

Anything you send me can go into third-party AI tools, to reply to you, to run your audit if you ask for one, and to run the business. Privacy policy.

It comes straight to me. Lachlan